Jan 2026 – present
Cook, ingredient preparation
Frumaco, S.L. · Vélez-Málaga
- Started on the production line pitting avocados
- Trained in ingredient preparation and moved up to the kitchen
- Working as a cook since summer 2026
Relocating to Norway · Open to work
Hello, I'm Rocío Guirado Pastor.
Making people feel welcome.
Receptionist and management assistant. I welcome visitors and clients, handle bookings, invoicing and administrative tasks, and make sure everyone who walks in leaves a little happier than when they arrived.
About me
Since I was little, I could sit for hours listening to people share their stories. So I found my way into customer service, a world where I meet people, hear their stories, and sometimes turn a stressful moment into a happy one.
I was born on 14 February 2001 in Vélez-Málaga, a town in Andalucía where the sea and the mountains are part of daily life. Growing up there gave me a deep appreciation for nature, family and the small details that make everyday moments meaningful.
Before hotels, I worked in agriculture: long days harvesting fruit in the fields of Málaga. It taught me the value of effort and adaptability, and that there is nothing better than enjoying your work.
Today I want to keep learning, keep improving, and build a future where passion and perseverance go hand in hand. The next chapter of that future is in Norway.
- 7
- years of work experience, since 2019
- 6
- roles in hotels, campsites, cafés, cinema and food production
- 2
- advanced vocational diplomas, EQF level 5
- 3
- languages: Spanish, English, French
Professional experience
Hospitality & service
Most recent first.
Dec 2025 – Jan 2026
Cinema Cleaning Staff Part-time
MK2 Cines Sur, S.L.
- Cleaned and prepared the screening rooms between showings
- Seasonal contract over the Christmas period
Jun 2025 – Aug 2025
Tourist Accommodation Receptionist
Camping Laguna Playa · Torre del Mar
- Welcomed and assisted guests during check-in and check-out
- Handled guest requests with professionalism and care
- Verified electrical voltage and ensured compliance with regulations
- Performed cash counts and administrative tasks
Mar 2025 – Jun 2025
Tourist Accommodation Receptionist Internship
Iberostar Hoteles y Apartamentos · Torrox
- Managed check-ins and check-outs efficiently
- Issued room keys and maintained reservation records
- Processed invoices and daily cash counts
- Provided attentive guest service and support
Oct 2024
Waitress
Hand’s Have a Nice Day · Málaga
- Prepared and served coffee, ice cream, waffles and crêpes
- Delivered friendly table service for drinks and desserts
- Supported opening and closing procedures
Sep 2023 – Dec 2023
Tourist Accommodation Receptionist Internship
Hotel Mainake Costa del Sol · Málaga
- Assisted individual and group check-ins and check-outs
- Entered reservations and created room keys
- Managed invoicing and the end-of-day hotel closure
- Responded to guest enquiries and ensured a smooth stay
Where it started
Rooted in the fields of Málaga
Seasonal agricultural work taught me stamina, teamwork and how to keep going when the day is long.
- Jun – Oct 2024Fruit and Vegetable PackerJose Luis Montosa, S.L.Harvested, packed and labelled avocados
- Jul – Sep 2022Fruit and Vegetable PackerTrops, S.A.T. 2803Harvested, packed and labelled avocados and mangoes
- May – Jul 2022Farm LabourerFrufies 2010, S.L.Harvested tomatoes and prepared greenhouses for the next season
- 2020 – 2024Agricultural LabourerVélez-Málaga City CouncilAgricultural and environmental maintenance of public spaces
- 2020 – 2023PollinatorAgrorifer, S.L.Pollinated tomato and melon plants and maintained crops
- 2019 – 2020FarmworkerAvoclan S.L.Harvested tomatoes and supported greenhouse preparation
Education
Trained for hospitality and administration
EQF 5
Advanced Vocational Diploma in Hospitality Management
IES María Zambrano · Málaga · Sep 2023 – Jun 2025
EQF 5
Advanced Vocational Diploma in Executive Assistance
IES La Rosaleda · Málaga · Sep 2021 – Dec 2023
EQF 4
Bachillerato in Humanities and Social Sciences
IES Reyes Católicos · Málaga · Sep 2017 – Jun 2019
EQF 3
Secondary Education (ESO)
IES Reyes Católicos · Málaga · Sep 2013 – Jun 2017
Modules in my studies
- Human Resources Management
- Ecotourism
- International Marketing and Trade
- Customer Service and Consumer Care
- Event Management
Certifications
- Food Handling Certificate
- Google Analytics
- Google Ads Search
- Google Ads Display
- Google Ads Video
- Google Ads Apps
- Google Ads Creative
- Google Ads Measurement
- AI-Powered Performance Ads
- AI-Powered Shopping Ads
- Grow Offline Sales
Personal skills
How I work
I'm organised and responsible, and I like to see tasks through to the end. I adapt easily, I'm not afraid of challenges, and I look for solutions when things don't go as planned.
Organisation
I plan ahead, manage my time well and make sure nothing is left unfinished, even when things get busy.
Responsibility
When I commit to something, I do it with care and dedication so the result is the best it can be.
Communication
I enjoy listening as much as speaking. For me, communication builds trust and a positive connection.
Teamwork
I share ideas, listen and support my colleagues so we reach common goals together.
Positivity
Good energy is contagious. A smile, kindness and patience make a real difference at work.
Calmness
In stressful situations I stay calm, focus on solutions and help the people around me stay on track.
Languages
SpanishNative
EnglishB1
FrenchB1
Levels according to the Common European Framework of Reference for Languages (CEFR).
Outside work
Happiest on a mountain
Hiking, fresh air and that mix of peace and freedom that nature gives. I also love quiet afternoons with films, dancing, and time with the people I care about. Small circles, good conversations, genuine moments.
Contact
Next stop: Norway.
I'm open to new opportunities in Norway. I adapt easily, learn fast and bring experience in reception, customer service, administration, hospitality and kitchen work. If you think I could fit in your team, I'd be glad to hear from you.